FAQ

What is this? 

Our apologies if you ended up here while looking up Welsh rabbit recipes. We are an online escape room company, offering a host of immersive, interactive, and entertaining escape room experiences. 


How does that work exactly? 


Well, you have to pay us first. We're not doing this for our health.

Once we have your money, you'll join one of our live hosts via Zoom and be given remote access to one of our games, where you and your friends will have an hour (or so) in which to escape a given location (or series of locations). To escape, you'll explore the scenes, solve puzzles, and collect inventory items that will help you along your journey. You and your fellow players will have complete control in terms of maneuvering around the world of the game—the host is only there to provide hints and help you out of tight spots. Oh, and you'll have fun. That's the idea, anyway. 

 

You can book a room here

What does it cost?

 

It will cost you $25 per person and about an hour-and-a-half of your life. 
 

When can I play? 

 

Booking times begin at 9 am and end at 9 pm. Note that, when booking a game, all times shown are PST. West coast represent

What do I need to play? 

You'll need a basic Zoom account, paper and pen, and the link to the web game (which we'll email to you). You can pull up both the Zoom call and the game on the same device, or on two separate devices (in which case we recommend pulling up the game on the larger device). 

How long do I have to escape? 

75 minutes. 

Can we add time?

Not unless you are a highly skilled wizard. 

Will we be paired up with some random weirdos?

Nope. Each booking is private. The only weirdos playing with you will be the ones you know personally. 

What happens if there are technical issues?

In the case of a technical issue, every effort will be made to fix the glitch and give you and your team the maximum amount of time allowed. The clock will be paused until the issue can be resolved. If the issue is never resolved, we will all stay on the Zoom call until we are dead. 

 

What if I'm claustrophobic?

Then we recommend that you don't take your laptop into your crawl space before logging in.  

 

Can I play by myself? 

The minimum size for a booking is two players. If you're alone and bored, there's some really good stuff on Netflix right now. 

What games do you have?

Right now, we have two—Serf's Quest and The Comedy of Terrors, with a third—Off the Rails—coming in February 2021. But we have plans to offer over 1,000 virtual escape rooms by August. We dream big. 

How hard are your games? 

Difficulty varies from room to room. You can check out the updated escape rates and leaderboards here to get a sense of what you'd be getting into.

Are your games appropriate for all ages? 

There's no excessive violence or full frontal nudity, if that's what you're asking. But some of the humor is a tad adult, and there are a few things that may disturb ridiculously sensitive viewers. 


Will this FAQ section ever end? 

Oh, don't act like you're not enjoying it. 

What happens if we escape? 

You'll get a screenshot of you and your cronies, and your escape time will be posted on the leaderboard. You'll also get the satisfaction of a job well done. And, depending on how long it takes you, you'll possibly also experience the onset of carpal tunnel syndrome. 

Can we play a game more than once? 

To date, we have never turned down anyone's money. But once you've played the game, you know all the secrets, so you likely wouldn't get as much out of it a second time. However, there are plenty more games coming, so definitely play those! 

 

Is there a dress code?

It's "business very casual." Pants optional. 

What if I have comments, compliments, criticisms, or thinly veiled threats? 

We love all of those (we're adrenaline junkies). You can contact us here with any feedback; tell us what works and doesn't work for you, as well as what you'd like to see in future games. 

Are y'all single? 

No, sorry. We're taken. Flattered though. 

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